Terms and Conditions for Original Drawings

Payment

Payment must be made in full before the drawing will be shipped. I accept most payment methods including PayPal, Venmo, Apple Pay, Credit and Debit cards, bank transfers and more.

Price conversion is as per the exchange rate at the time of purchase.

Shipping

All orders are shipped securely with the tracking number to the address you provide. If the item is a gift, it can be shipped directly to the recipient. Please indicate the address at the time of the order.

Free shipping and insurance in the Continental United States.

Artwork will ship 4-5 business days after purchase.

For domestic orders, the artwork will be shipped via USPS Priority Mail (1-3 business days) with the tracking number provided.

For International orders, client has a choice between USPS Priority Mail International (6-10 business days) or USPS Priority Mail Express International (3-5 business days) with the tracking number provided. 

International cost of delivery depends on the size, destination, and the delivery time frame. This will be calculated during check out.

Once the package leaves the studio I am not able to access any information beyond what is available on the tracking package, and I am not responsible for any delays or missing shipments. 

Cancellations

Clients have a 3-day money back guarantee from the date of purchasing the artwork. Cancellations must be requested via email.

If a client cancels their order after 3 days and before artwork has shipped, 25% of the payment amount will be retained as loss of business (to cover the artist’s time, administration, emails, payment fees, etc.)

If a client cancels their order and artwork has already been shipped, all payments will be retained to cover the artist time, administration, materials, emails, payment fees and shipping fees.

Due to the delicate nature of paper we can not accept returns.

Please contact me if you have any problems with your order and I will do my best to resolve any issue(s). I strive for excellent feedback and customer service, so don't hesitate to reach out.

Gift Certificates

Gift certificates are valid for 24 months from the date of purchase and can be redeemed towards any item for sale in my online shop or commission. Gift certificates cannot be refunded or exchanged for cash.

Privacy Policy

The artist will not sell, distribute or lease your personal information to third parties.

Copyright

The artist retains full copyright on all artwork that is produced. This means I can create prints and products using the image of the artwork created. I reserve the right to publish the artwork in publications as well as display it in my website gallery and on my social media pages.

VAT and Import Duty

Payment of import duty may be due in some countries, which is the sole responsibility of the

client. I am not responsible for delays due to customs.

Damages

Damages in US orders are extremely rare.

Because I ship Priority Mail, and I add shipping insurance, a refund may be available.

To inquire about a possible damaged order refund, please email me with your order number and clear, well-lit photos of the damage to the package and its contents.

Please use caution when opening your packages. I cannot refund or replace merchandise that is damaged during the process of opening and/or unwrapping.

International orders

Unfortunately, I cannot refund or replace missing or damaged international orders. Please keep this in mind when placing orders in my store.

Incorrect Address/Returned Packages

In the event that the provided shipping address is incorrect or if the customer needs to pick up the package from their local post office and does not and package is returned to me, please be aware that the client will be responsible for covering the shipping costs associated with resending the package. I kindly ask you to double-check and ensure that the shipping address provided during the order placement is accurate. Additionally, if you do need to pick up the package at your local post office, please do so promptly to avoid any inconveniences.

Additionally, for International Orders, please be aware that if international packages get returned to me they may have traveled across the world twice and may not be returned to me in good condition. If that is the case, I unfortunately cannot refund or replace damaged international orders.